[Home]  [Headlines]  [Latest Articles]  [Latest Comments]  [Post]  [Sign-in]  [Mail]  [Setup]  [Help] 

Status: Not Logged In; Sign In

Genocide Summer Camp, And Other Notes From The Edge Of The Narrative Matrix

This Can Create Endless Green Energy WITHOUT Electricity

Geoengineering: Who’s Behind It and How We Stop It

Pam Bondi Ordered Prosecution of Dr. Kirk Moore After Refusing to Dismiss Case

California woman bombarded with Amazon packages for over a year

CVS ordered to pay $949 MILLION in Medicaid fraud case.

Starmer has signed up to the UNs agreement to raise taxes in the UK

Magic mushrooms may hold the secret to longevity: Psilocybin extends lifespan by 57% in groundbreaking study

Cops favorite AI tool automatically deletes evidence of when AI was used

Leftist Anti ICE Extremist OPENS FIRE On Cops, $50,000 REWARD For Shooter

With great power comes no accountability.

Auto loan debt hits $1.63T. 20% of buyers now pay $1,000+ monthly. Texas delinquency hits 7.92%.

Quotable Quotes from the Chosenites

Tokara Islands NOW crashing into the Ocean ! Mysterious Swarm continues with OVER 1700 Quakes !

Why Austria Is Suddenly Declaring War on Immigration

Rep. Greene Wants To Remove $500 Million in Military Aid for Nuclear-Armed Israel From NDAA

Netanyahu Lays Groundwork for Additional Strikes on Iran: 'We Didn't Deal With The Enriched Uranium'

Sweden Cracks Down On OnlyFans - Will U.S. Follow Suit?

Joe Rogan CALLS OUT Israel's Media CONTROL

Communist Billionaire Accused Of Funding Anti-ICE Riots Mysteriously Vanishes

6 Factors That Describe China's Current State

Trump Thteatens to Bomb Moscow and Beijing

Little Bitty

Vertiv Drops After Amazon Unveils In-House Liquid Cooling System, Marking Pivot To Liquid

17 Out-Of-Place Artifacts That Suggest High-Tech Civilizations Existed Thousands (Or Millions) Of Years Ago

Hamas Still Killing IDF Soldiers After 642 Days

Copper underpins every part of the economy. If you want to destroy the U.S. economy this is how you would do it.

Egyptian Pres. Gamal Abdel Nassers Chilling Decades-Old Prediction About Israel-Palstine Conflict.

Debt jumps $366B in one day.

Proof that Israel Has Lost the War: Sizable Portion of Military, Intelligence, Energy, and R&D facilities Destroyed


Science/Tech
See other Science/Tech Articles

Title: Windows 7 Upgrade Woes Mount: Endless Reboots and Product Key Problems
Source: [None]
URL Source: [None]
Published: Oct 26, 2009
Author: PCWorld
Post Date: 2009-10-26 14:50:24 by christine
Keywords: None
Views: 337
Comments: 11

Call it the legacy of Microsoft's Vista operating system. PC users upgrading from Windows Vista to Windows 7 have run into a variety of hair pulling problems since last Thursday when Windows 7 launched. Complaints range from endless reboots to refusals by Windows to accept Microsoft's assigned product keys.

As of Monday morning, Microsoft had answered about 2600 questions that poured into support forum regarding upgrades. At last count, around 1400 questions remained unanswered.

Unable to Unpack On Microsoft's support forum, users are complaining of receiving "unspecified errors" when unpacking Windows 7 Home Premium from the student download, and about getting the error message "We are unable to create or save new files in the folder in which this application was downloaded."

The problem was traced back to the third-party software distributor who was offering the upgrade download for Windows 7. It has to do with the way the files were downloaded to users' PCs. Microsoft has acknowledged the problem and suggests this work-around.

Endless Reboots Users began to complain about endless reboots on Friday, posting messages to the Microsoft support forums stating that the Windows 7 upgrade would hang two-thirds of the way through the upgrade. Microsoft says it is investigating user problems regarding "endless reboots," but downplayed them as "isolated issues," according to reports.

Here is a sample complaint from the forums:

"On the last step of the upgrade (transferring files/programs/etc.), my laptop rebooted and came to a screen telling me the upgrade was unsuccessful and my previous [Vista] OS files would now be restored. My laptop is now in what seems to be a loop of restarting and trying to restore the files," wrote one user, JSchneider21.

Did Microsoft know about the reboot problems? In July Microsoft posted a document on its Web site outlining the problem and suggesting steps that users can take to address it.

Product Key Problems Other angry users are saying that Windows won't accept product keys supplied with Windows 7 upgrade disks. "The product key is not valid. Please retype the product key," Windows 7 tells them.

Meanwhile, many users seem quite dissatisfied with Microsoft's responses to other Win 7 upgrade issues. As of this morning, Microsoft support reps were still replying to users' questions about product keys with a canned response citing "several reasons why a product key might not be accepted."

Essentially, either, "You mistyped it. The product key you typed doesn't match the key assigned to Windows on your computer. Microsoft has identified the product key you entered as counterfeit," or "the product key has already been used on another computer," according to Microsoft.

One person griped: "I Have been on the phone since 4 pm EST and I still don't have a valid product code. Thank you Microsoft! Thank you for wasting my valuable time! Time is money and this had been a flagrant waste of it," wrote thatguy38.

Users helping out other users on the Microsoft support forums are suggesting a common mistake is leading to upgrade product key problems. Forum users suggest product key rejections stem from users mistakenly wiping their system clean and trying to use an upgrade Windows 7 disk for a full installation. It is unclear whether this is indeed the source to user aggravation.

Users have been posting their own, rather convoluted workarounds to the product key conundrum on the Microsoft forum. But wouldn't it be great if Microsoft would give them a simpler answer?

Post Comment   Private Reply   Ignore Thread  


TopPage UpFull ThreadPage DownBottom/Latest

Begin Trace Mode for Comment # 4.

#1. To: christine (#0)

Here's something they apparently haven't learned over at PCWorld.

Never...EVER...install a MicroSoft Operating System anywhere near release date. Just don't do it. If you have to review it for a professional journal, wait until the release pack comes out that fixes the always present install issues. If you're a consumer, wait until Service Pack 1 before even looking at screen shots of the MicroSoft OS in question.

SonOfLiberty  posted on  2009-10-26   15:29:26 ET  Reply   Untrace   Trace   Private Reply  


#2. To: SonOfLiberty, christine, all (#1)

I have yet to learn of any compelling reason to get 7. XPHome is still doing all that is required of my pc.

Lod  posted on  2009-10-26   15:34:23 ET  Reply   Untrace   Trace   Private Reply  


#3. To: Lod (#2)

Xp works quite well really. And even Vista SP1+ is nice and stable. My main Winderz box is already toting 8 GB of RAM, so the performance gains I'd get with W7 over Vista would be negligible at best. Maybe if I had a Vista- Underpowered machine I'd consider.

But only afer W7 SP1.

SonOfLiberty  posted on  2009-10-26   15:37:41 ET  Reply   Untrace   Trace   Private Reply  


#4. To: SonOfLiberty (#3)

Damn.

That's a ton of memory.

Not sure that my MB has enough slots to hold that much...

Lod  posted on  2009-10-26   15:49:04 ET  Reply   Untrace   Trace   Private Reply  


Replies to Comment # 4.

#7. To: Lod (#4)

Damn.

That's a ton of memory.

It can handle up to 16GB. The MB needs more than slots, it needs the capacity to recognize that much memory as well. The 8GB I'm running right now are running at the fastest bus speed you can currently buy (that statement may need amended, there may be faster now, haven't looked in a few months). The thing hums.

I build my own systems (except for my Macs), and tend to get the best items for the best price as I find them, and set aside a month or two to do so. Results being that my Winderz machines come in way under cost given their components, and last for friggin' ever. My son is still chugging away on the 1 gHz system I made back when 1G was Da Shizzle.

The reason that I do this is because I develop computer apps and want the most resources I can cram into a box, and secondly, well, because I enjoy gaming when the spirit takes me. :)

SonOfLiberty  posted on  2009-10-26 15:54:39 ET  Reply   Untrace   Trace   Private Reply  


End Trace Mode for Comment # 4.

TopPage UpFull ThreadPage DownBottom/Latest


[Home]  [Headlines]  [Latest Articles]  [Latest Comments]  [Post]  [Sign-in]  [Mail]  [Setup]  [Help]