Christopher Rajendran Hyman CBE (born 5 July 1963 in Durban, South Africa) was Chief Executive of Serco Group plc from 2002 to October 2013.
He was on the 47th floor of the World Trade Center at the time of the September 11 attacks in 2001.[6]
On graduation, he worked for Arthur Andersen ["Accounting"]. .. Head hunted [Recruited] in 1994 by Serco, Hyman became European finance director, and in 1999 was made group finance director. In 2002, Hyman became chief executive.
Hyman was appointed Commander of the Order of the British Empire (CBE) in the 2010 Birthday Honours for services to business and charity.[3]
Hyman resigned from his role of Chief Executive of Serco on 25th October 2013 following allegations that Serco had overcharged government customers.[4]
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"They're on our left, they're on our right, they're in front of us, they're behind us...they can't get away this time." -- Col. Puller, USMC
Insisting that your local city council members challenge the validity on county and state levels will fix it... so long as we remember to pressure the state to pressure the feds.
Participation fixes things... and no not voting... voting is bullshit. Voting is not the be all end all of participation . NO you gotta get in there.. get in there faces, be a problem take some risks dare the challenge the fucked up system in ways and means that can not be ignored and that do not harm the innocent.
Silly string all over the windows. Super glue in the locks. Ten foot tall cardboard signs and website hackist protests...You have to confront the beast.
Not just the fellows that are victimized by the beast.
Still we all see you doing your part itistoolate. I know you trying just like the rest of us.
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Suspect all media / resist bad propaganda/Learn NLP everyday everyway ;) If you don't control your mind someone else will.
Serco Group plc is a British[3] government services company based in Hook, North Hampshire in the United Kingdom. Among its operations are public and private transport and traffic control, aviation, military and nuclear weapons contracts, detention centres and prisons and schools.
In September 2013, Ireland rejected a tender by Serco when the company was found to be involved in a series of multi-billion pound frauds in Britain. [67]
Serco is one of the 55 contractors hired by United States Department of Health and Human Services to work on the Healthcare.gov web site. [6]
In health services, Serco's difficulties include the poor handling of pathology labs and fatal errors in patient records. At St Thomas' Hospital, the increase in the number of clinical incidents arising from Serco non-clinical management has resulted in patients receiving incorrect and infected blood, as well as patients suffering kidney damage due to Serco providing incorrect data used for medical calculations.[65] A Serco employee later revealed that the company had falsified 252 reports to the National Health Service regarding Serco health services in Cornwall.[66]
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"They're on our left, they're on our right, they're in front of us, they're behind us...they can't get away this time." -- Col. Puller, USMC
In health services, Serco's difficulties include the poor handling of pathology labs and fatal errors in patient records. At St Thomas' Hospital, the increase in the number of clinical incidents arising from Serco non-clinical management has resulted in patients receiving incorrect and infected blood, as well as patients suffering kidney damage due to Serco providing incorrect data used for medical calculations.[65] A Serco employee later revealed that the company had falsified 252 reports to the National Health Service regarding Serco health services in Cornwall.[66]
RESTON, VIRGINIA July 11, 2013 Serco Inc., a Reston, VA- based provider of professional, technology, and management services, announced today that the Company has been awarded a new contract by the U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services (CMS) to support the newly created health benefit exchanges. The contract has a one year base period and four one-year option periods. As posted on the Federal Business Opportunities website, the total potential five-year contract value, including all option periods and optional tasks, is approximately $1.25 billion.
Serco will manage approximately 1,500 staff in Arkansas, Alabama, and Kentucky who will support CMS with the routing, automated processing, reviewing, and troubleshooting of applications submitted for enrollment into a Qualified Health Plan. Serco will also provide records management, and verification support.
"Serco is honored to have been selected to support a crucial implementation component of the Affordable Care Act. We look forward to supporting the Department of Health and Human Services with our extensive experience in records management and business processing, said Ed Casey, Chairman and Chief Executive Officer of Serco Inc.
[...]
Serco will operate a mailroom to intake applications, review documentation to ensure authenticity, identify any potential issues with applications, and notify consumers of any issues or missing documentation, among other activities. Serco will comply with all applicable privacy statutes and regulations, including the privacy and security standards established by the FFM pertaining to the collection, use, disclosure, retention, and destruction of personally identifying information.
Serco delivers records management and processing support services for several U.S. government agencies. Major programs include processing and classifying of patent applications for the U.S. Patent and Trademark Office; records management and process of applications and petitions at U.S. Citizenship and Immigration Services Service Centers; processing of visa applications at the U.S. Department of States National Visa Center and Kentucky Consular Center; and, records management services at the U.S. Citizenship and Immigration Services National Benefits Center.
About Serco Inc.: Serco Inc. is a leading provider of professional, technology, and management services focused on the federal government. We advise, design, integrate, and deliver solutions that transform how clients achieve their missions. Our customer-first approach, robust portfolio of services, and global experience enable us to respond with solutions that achieve outcomes with value. Headquartered in Reston, Virginia, Serco Inc. has approximately 8,000 employees, annual revenue of $1.3 billion, and is ranked in the Top 35 of the largest Federal Prime Contractors by Washington Technology. Serco Inc. is a wholly-owned subsidiary of Serco Group plc, a $7 billion international business that helps transform government and public services around the world. More information about Serco Inc. can be found at www.serco-na.com.
Edited for date info, highlighting.
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"They're on our left, they're on our right, they're in front of us, they're behind us...they can't get away this time." -- Col. Puller, USMC
Re: Christopher Rajendran Hyman, a "Commander of the British Empire" and Chief Executive of Serco Group plc from 2002 to October 25, 2013 [Reference Post #5 and Serco Group plc at Wikipedia for more on the company and Controversies]
The chief executive of security firm Serco has stepped down after the company was accused of overcharging the British government on contracts to monitor offenders using electronic tags.
CEO Christopher Hyman said Friday he was quitting so the company could focus on "rebuilding the relationship with our U.K. government customer."
Ed Casey, who led the firm's Americas division, has been appointed acting group CEO. [My note: Reference Post #6 for more on Ed Casey and Serco]
In July, Britain's attorney general said two firms, Serco and G4S, had charged the government millions for people they were not actually monitoring. In a few cases, offenders they were supposedly monitoring were dead.
The Serious Fraud Office is investigating, and Serco also faces allegations about its prison escorting contract.
The revelations prompted the government to review all contracts held by Serco and G4S.
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"They're on our left, they're on our right, they're in front of us, they're behind us...they can't get away this time." -- Col. Puller, USMC
(Reuters) - The chief executive of outsourcing firm Serco has quit as part of a major reorganisation aimed at rebuilding its reputation with its biggest customer, the British government, following a series of scandals.
The UK government, which accounts for about 25 percent of Serco's revenue, said in July it would not award the firm or rival G4S any new contracts pending a review of existing ones, after an audit discovered they had charged for tagging criminals who were dead, in prison or not being monitored.
The scandal has intensified the debate in Britain over the outsourcing of public services to profit-driven private firms - a key strategy to reduce government spending, but which has also led to a string of embarrassments, such as when G4S failed to supply enough security staff for the 2012 London Olympics.
On Thursday, G4S said its UK chief executive had resigned and been replaced by the group's chief operating officer.
Serco, with over 120,000 staff in more than 30 countries, said on Friday Chris Hyman had resigned as chief executive.
As part of a company-wide overhaul, Serco said it would strengthen its board by adding three new non-executive directors and would split its UK central government work into a separate unit, allowing it to devote more time to its top customer.
"We are taking all of the actions which we believe are appropriate in order to restore that confidence of government," Chairman Alastair Lyons told Reuters. "I have a high level of confidence that it's repairable."
Lyons added that Serco had already commissioned a search to find a new CEO, whom he said would come from outside the firm.
The news was taken well by investors, with Serco shares up 1 percent around 1520 GMT. It was also welcomed by the government which described it as a "positive move".
WIDER SCRUTINY
Serco shares had lost more than 10 percent in value, or 320 million pounds ($517 million), since the government first said it had concerns over the tagging contract.
In August, the company's problems increased when the British justice ministry asked police to investigate alleged fraudulent behavior by some Serco staff working on a prisoner escorting contract.
The scandals came to light as the government centralized more procurement and placed suppliers under increased scrutiny. Prior to 2010, firms like Serco had enjoyed double-digit percentage rises in revenue for two decades.
Four of the [UK] government's biggest suppliers - G4S, Serco as well as rivals Capita and Atos - have been called to appear before a committee of British lawmakers next month for questioning about the outsourcing sector.
Analysts at Jefferies said Serco's move to split its UK & Europe division would allow greater transparency around profits from its contracts - a key government priority.
Serco, which makes annual revenue of around 4.9 billion pounds, has continued to win deals in its other markets, such as a 335 million pound tie-up to run Dubai's metro system, though it has encountered some problems abroad.
[Serco] is due to appear in the U.S. House of Representatives to explain its part in the troubled rollout of the "Obamacare" healthcare laws, though it is not accused of any wrongdoing.
Ed Casey, who has led Serco's Americas division since 2005, will take over as acting CEO while the group looks for a full-time replacement.
"He has not been involved with the UK business up to now so whilst he understands all the issues from being part of the executive committee, he is able to actually come to this with a completely fresh relationship with government," Lyons said.
Serco is now awaiting the results of three UK reviews: one concerning details of its tagging contract, a Cabinet Office investigation into all its biggest government deals, and an assessment led by government non-executive directors into whether it has taken appropriate steps to address shortcomings.
All three are expected to report before the end of the year.
On top of those, the UK government has also asked the Serious Fraud Office to consider carrying out an investigation into G4S and then later Serco.
Serco has agreed to repay all past profits on the prisoner escorting contract and forgo any future profits and will repay any amount due on the electronic tagging contract.
(Writing by Kate Holton; Editing by Mark Potter)
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Archiving excerpts from this 2010 article, 3 years earlier, on Serco and chief executive Christopher Hyman, etc.:
Patrick Butler theguardian.com, Monday 1 November 2010 14.14 EDT
Serco chief executive Christopher Hyman: forced into an embarrassing climbdown. Photograph: Eamonn McCabe
The public humiliation of Serco, the prisons-to-schools outsourcing giant, by "furious" cabinet office minister Francis Maude, is a fascinating moment in the story of the cuts.
Serco had planned to force its suppliers to take the strain of a 2.5% cut imposed by ministers on the value of its government contracts, apparently reneging on a promise that it would not do so. Today it was shamed into withdrawing its secret cut-your-prices-or-lose-our-custom threat, and its chief executive Chris Hyman forced into an embarassing climbdown.
So why does a right-of-centre government, which is anxious to create a free market in public services, take such a hard, interventionist line? First, it wants to force the big private suppliers to accept lower margins, in order to drive down government spending. At the same time, it wants to enable small and medium companies, charities and social enterprises to flourish, and take a bigger slice of the public services cake (the credibility of the coalition's big society aspirations rests in part on the latter two sectors becoming key parts of the local public services "supply chain").
Serco's slapdown sends a sharp and timely signal that the Coalition is serious (and Serco's share price took a dive as a result).
But that doesn't mean Serco won't bounce back (it is one of two private companies on the shortlist to take over the running of an NHS [UK National Health Service] trust for example), or that the government will succeed in its aim of creating a pluralist public services market
The fear is that for many councils the imperative to make short term savings trumps medium term strategy, resulting in them in them rolling up services into mega contracts which only the likes of Serco will have the scale and muscle to compete for.
The fear is that the expanding public services outsourcing market by [? ____ ? Fill-in-the-blank-guess: being subsumed into Serco's mega-web will] quickly become dominated by multinationals.
Re: "the coalition's big society aspirations", that 2010 article links to gov.uk: "Building the Big Society" by Cabinet Office in PDF Format
Serco, the outsourcing giant, and Circle, Europe's largest partnership of healthcare workers, are going head-to-head in a bid to become the first private company to run an NHS [UK National Health Services] hospital.
The third [My note: and smaller?] company in the race [My note: from Australia, which has the same UK monarchy], Ramsay Healthcare, was eliminated late last week, leaving Circle and Serco to go through to the final stages of the contest to manage Hinchingbrooke hospital in Cambridgeshire.
Contrast that and mega-globalist Serco's maneuverings in the U.S. with the first posted article reporting on supposed multinational domination concerns for the UK and the uk.gov coalition's supposed big society aspirations to enable small and medium companies, charities and social enterprises to flourish, and take a bigger slice of the public services cake.
Edited last sentence.
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"They're on our left, they're on our right, they're in front of us, they're behind us...they can't get away this time." -- Col. Puller, USMC
The UK government, which accounts for about 25 percent of Serco's revenue, said in July it would not award the firm or rival G4S any new contracts pending a review of existing ones, after an audit discovered they had charged for tagging criminals who were dead, in prison or not being monitored.
"Did they pick Serco for Obamacare Managment since they arleady do RFID? Will Americans be chipped under Obamacare? That may have been a criteria for picking the Serco corporation. They already chip prisoners.
First they track the equipment, then they track you!
"...as long as there..remain active enemies of the Christian church, we may hope to become Master of the World...the future Jewish King will never reign in the world before Christianity is overthrown - B'nai B'rith speechhttp://www.biblebelievers.org.au/luther.htm / http://bible.cc/psalms/83-4.htm
interesting. i have heard rumors to that effect before. i grabbed their link because it was handy i guess. they let you have the first search then they want you to register. oh well. i probably already have a target on my back. probably we all do. one of the echelon words is "freedom".
"...as long as there..remain active enemies of the Christian church, we may hope to become Master of the World...the future Jewish King will never reign in the world before Christianity is overthrown - B'nai B'rith speechhttp://www.biblebelievers.org.au/luther.htm / http://bible.cc/psalms/83-4.htm