Title: The Importance of Saying Thank You Source:
You Tube URL Source:https://www.youtube.com/watch?v=ag-Oyn8vIPE#t=43 Published:Apr 19, 2014 Author:Laura Trice Post Date:2014-04-19 12:04:13 by abraxas Keywords:None Views:514 Comments:16
Yesterday I overheard one waitress say to another server about some elderly person who had entered their restaurant facility to be seated at their table and made the comment to this server:"Excuse me, please." One of the servers replied to mimick the guest by saying the following in a quite haughty manner,"Excuse me, please" and then walked off. When I overheard this, it explains why nobody wants to dine in a restaurant where the servers disrespect the guests.
If I want to dine in, I'll cook at home. Dining out is a different experience. I observe how the servers carry themselves and how they treat all the guests. This particular server went beyond the pale to insult a guest and received no reprimand from the host or the kitchen supervisor. Furthermore, the host was referring to a guest as "hoity toity". All this guest had asked was whether the kitchen served veggie burgers. It never once occurred to the idiot host that this guest was vegetarian or that their religious beliefs prohibited them from eating certain foods.