Want... Beijing-based internet company Qihoo 360 and Shenzhen-based internet company Tencent have halted downloads of Windows 10 from their websites, as Chinese users have reported problems using the newly launched OS.
The companies said they will restart downloads after Microsoft has fixed problems with the OS experienced by Chinese users.
Many users complained that their computers had frozen or kept restarting after downloading Windows 10. Many users reported that the previous operating system (OS) in use on their computer could not be synchronized with Windows 10.
Microsoft started partnering with Chinese hardware and software companies to promote their Windows 10 for Chinese users in March of this year. More than 30% of Chinese PC users are still using Windows XP. Microsoft is hoping that its partnerships with Chinese companies can boost the company's popularity as both of their services have millions of users in China.