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Resistance
See other Resistance Articles

Title: Papers Please: Arrested at Circuit City
Source: [None]
URL Source: http://www.michaelrighi.com/2007/09/01/arrested-at-circuit-city/
Published: Sep 3, 2007
Author: Michael Righi
Post Date: 2007-09-03 00:18:43 by kiki
Keywords: None
Views: 320
Comments: 29

Today was an eventful day. I drove to Cleveland, reunited with my father’s side of the family and got arrested. More on that arrested part to come.

For the labor day weekend my father decided to host a small family reunion. My sister flew in from California and I drove in from Pittsburgh to visit my father, his wife and my little brother and sister. Shortly after arriving we packed the whole family into my father’s Buick and headed off to the grocery store to buy some ingredients to make monkeybread. (It’s my little sister’s birthday today and that was her cute/bizare birthday request.)

Next to the grocery store was a Circuit City. (The Brooklyn, Ohio Circuit City to be exact.) Having forgotten that it was my sister’s birthday I decided to run in and buy her a last minute gift. I settled on Disney’s “Cars” game for the Nintendo Wii. I also needed to purchase a Power Squid surge protector which I paid for separately with my business credit card. As I headed towards the exit doors I passed a gentleman whose name I would later learn is Santura. As I began to walk towards the doors Santura said, “Sir, I need to examine your receipt.” I responded by continuing to walk past him while saying, “No thank you.”

As I walked through the double doors I heard Santura yelling for his manager behind me. My father and the family had the Buick pulled up waiting for me outside the doors to Circuit City. I opened the door and got into the back seat while Santura and his manager, whose name I have since learned is Joe Atha, came running up to the vehicle. I closed the door and as my father was just about to pull away the manager, Joe, yelled for us to stop. Of course I knew what this was about, but I played dumb and pretended that I didn’t know what the problem was. I wanted to give Joe the chance to explain what all the fuss was for.

I reopened the door to talk with Joe and at this point Joe positioned his body between the open car door and myself. (I was still seated in the Buick.) Joe placed his left hand on the roof of the car and his right hand on the open car door. I asked Joe if there was a problem. The conversation went something like this:

Me: “Is there a problem?” Joe: “I need to examine your bag and receipt before letting you leave this parking lot.” Me: “I paid for the contents in this bag. Are you accusing me of stealing?” Joe: “I’m not accusing you of anything, but I’m allowed by law to look through your bag when you leave.” Me: “Which law states that? Name the law that gives you the right to examine my bag when I leave a Circuit City.”

Of course Joe wasn’t able to name the law that gives him, a U.S. citizen and Circuit City employee the right to examine anything that I, a U.S. citizen and Circuit City customer am carrying out of the store. I’ve dealt with these scare tactics at other stores in the past including other Circuit Cities, Best Buys and Guitar Centers. I’ve always taken the stance that retail stores shouldn’t treat their loyal customers as criminals and that customers shouldn’t so willingly give up their rights along with their money. Theft sucks and I wish that shoplifters were treated more harshly than they are, but the fact is that I am not a shiplifter shoplifter and shouldn’t have to forfeit my civil rights when leaving a store.

I twice asked Joe to back away from the car so that I could close the door. Joe refused. On three occasions I tried to pull the door closed but Joe pushed back on the door with his hip and hands. I then gave Joe three options:

“Accuse me of shoplifting and call the police. I will gladly wait for them to arrive.” “Back away from the car so that I can close the door and drive away.” “If you refuse to let me leave I will be forced to call the police.” Joe didn’t budge. At this point I pushed my way past Joe and walked onto the sidewalk next to the building. I pulled out my phone and dialed 911.

Two minutes later Brooklyn, Ohio police officer Ernie Arroyo arrived on the scene. As I began to explain the story leading up to Joe Atha preventing my egress from the parking lot, officer Arroyo began to question why I refused to show my receipt in the first place. I explained that I lawfully purchased the contents in the bag and didn’t feel that it was necessary for me to let a Circuit City employee inspect the bag as I left. Officer Arroyo disagreed. He claimed that stores have the right to inspect all receipts and all bags upon leaving their store.

At this point Officer Arroyo asked to see my receipt and driver’s license. I handed over the receipt, and stated that my name is Michael Righi. Again, Officer Arroyo asked to see my driver’s license. The conversation went something like this:

Me: “I’m required by law to state that my name is Michael Righi, but I do not have to provide you with my driver’s license since I am not operating a vehicle.” Officer Arroyo: “Give me your driver’s license or I will place you under arrest.” Me: “My name is Michael Righi. I am not willing to provide you with my driver’s license.” Officer Arroyo: “Turn around and up against the wall.”

At this point I was placed in handcuffs, patted down, had my wallet removed from my back pocket and was placed in the back of Officer Arroyo’s police car. My three siblings sat in the back of the Buick crying their eyes out, which is the only part of today that I regret. I wish my little brother and sisters didn’t have to watch this, but I knew exactly what I was doing and was very careful with my words. Other than putting my family through a little scare I don’t regret anything that happened today.

Officer Arroyo ran my father’s license plate, my driver’s license and inspected my two receipts along with the contents of my bag. He also handed over my Circuit City bag to Joe Atha and allowed him to ensure that in fact I stole nothing from the store.

While being driven down to the station in the back of the police car I struck up a conversation with Officer Arroyo. I asked him if he was surprised that my receipts matched the contents in the bag and in a surprise moment of honesty he admitted that he was. I then asked Officer Arroyo what charges were going to be brought against me. He explained that I had been arrested for failure to produce my driver’s license. I asked him what would happen if I never learned to drive and didn’t have a driver’s license. After all, at the time that he arrested me I was standing on a sidewalk outside a Circuit City. I wasn’t driving a car, and even when I was seated in the Buick I was a back seat passenger. The officer never gave me a satisfactory answer to this question, but promised to explain the law to me after I was booked.

This morning I slept through my alarm clock and was in a hurry to drive to Cleveland. I didn’t have time to iron my shirt, and this is what I regretted while my mugshot was being taken. Listen up kids. Always press your clothes because you never know when you’ll be unlawfully arrested.

Shortly after being booked, fingerprints and all, Officer Arroyo presented me with my charges:

ORD:525.07: Obstructing Official Business (M-2) (a) No person, without privilege to do so and with purpose to prevent, obstruct or delay the performance by a public official of any authorized act within the public official’s offical capacity shall do any act that hampers or impedes a public official in the performance of the public official’s lawful duties.

Not being able to find the law in the books that states that a citizen must provide a driver’s license while walking through a parking lot, Officer Arroyo had to settle for “obstructing official business.” Keep in mind that the official business that I was supposedly obstructing was business that I initiated by calling the police. I called for help and I got arrested.

My father posted the $300 bail that was needed to get me out of jail and back on my way to Park Avenue Place. (Sorry for the lame Monopoly joke, but it’s my first time being arrested. Cut me some humor slack.) After being released I stuck around the police station for a little while to fill out the necessary paper work to press charges against the Circuit City manager who physically prevented me from leaving the parking lot. I’m most interested in seeing my charges dropped for refusing to present identification, but I view that as a completely separate issue from the store manager interfering with my egress.

I understand that my day would have gone a lot smoother if I had agreed to let loss prevention inspect my bag. I understand that my day would have gone a lot smoother if I had agreed to hand over my driver’s license when asked by Officer Arroyo. However, I am not interested in living my life smoothly. I am interested in living my life on strong principles and standing up for my rights as a consumer, a U.S. citizen and a human being. Allowing stores to inspect our bags at will might seem like a trivial matter, but it creates an atmosphere of obedience which is a dangerous thing. Allowing police officers to see our papers at will might seem like a trivial matter, but it creates a fear-of-authority atmosphere which can be all too easily abused.

I can reluctantly understand having to show a permit to fish, a permit to drive and a permit to carry a weapon. Having to show a permit to exist is a scary idea which I got a strong taste of today.

My hearing is scheduled for September 20th, 2007. I will be contacting the ACLU and the IDP on Tuesday (the next business day), and I plan to fight these charges no matter what it takes. I will provide updates on this page as events unfold.

September 1st, 2007 @ 10:50PM EST Update:The police officer never read me my Miranda rights. I’ve heard differing opinions on how much this really matters and will certainly be bringing this up with my attorney.

September 1st, 2007 @11:34PM EST Update:I found the detail on Ohio’s “stop and identify” law. I encourage you to read it in its entirety, but I will spell out the important part:

2921.29 (C) Nothing in this section requires a person to answer any questions beyond that person’s name, address, or date of birth. Nothing in this section authorizes a law enforcement officer to arrest a person for not providing any information beyond that person’s name, address, or date of birth or for refusing to describe the offense observed.

I stated my name to the police officer, and if he had asked me for my address and date of birth I would have provided that as well. The officer specifically asked for my driver’s license and this is what I was unwilling to provide. If I’m reading this correctly it would appear that Ohio’s law specifically protects citizens from having to hand over driver’s licenses unless they are operating a motor vehicle. This is what I always believed, but it’s nice to see it in writing.

September 2nd, 2007 @10:01AM EST Update: I was speaking to my father this morning about what unfolded yesterday, and he told me something that I was not aware of until this point. While I was speaking to Joe Atha from the back seat of the car, Santura stood in front of my father’s vehicle with his hands out to the side as a way of preventing him from driving forward. My father would not have been able to drive forward because Santura stood in the way, and he would not have been able to drive backwards because the open door would have hit Joe who was leaning into the car.

September 2nd, 2007 @ 4:15PM EST Update

A few people contacted me wanting to know if I was accepting donations for my legal fund. Donations would be greatly appreciated. If more funds are raised than are actually needed I will donate the excess to the ACLU. Donations can be made via PayPal to: paypal@michaelrighi.com.

September 2nd, 2007 @ 5:05PM EST UpdateThank you for those of you who have submitted donations to help me fight these charges. I have been overwhelmed with the response that this story has received in the past twelve hours. A few people contacted me wanting more information about the case before they felt comfortable making a donation. Here are some answers to your questions:

Q: Which police department arrested you? A: I was a arrested by a police officer working for the City of Brooklyn, Ohio located at 7619 Memphis Avenue Brooklyn, Ohio 44144. This is in Cuyahoga County.

Q: What is your case number? A: I don’t know if my case number is the same thing as my ticket number, but the officer gave me a summons with the following across the top: “Ticket Number: A1051483;

Q: Did you get Officer Ernie Arroyo’s badge number? A: Yes, his badge number is #49. His surpervisor is Sgt. Knapp, whose badge number is #36.

Q: How do I know this isn’t a scam to raise money? A: You don’t. However, I urge you to learn about my reputation by reading these articles. Article #1, Article #2, Article #3.

Q: Should I be boycotting Circuit City? A: At this time I am not recommending a boycott of Circuit City because Circuit City has yet to respond to my complaint. I want to give them a chance to respond to this incident before determining whether or not it makes sense for me to endorse a boycott.

Q: Should I be contacting the Brooklyn, Ohio Police Department? A: Thank you for expressing an interest in taking this matter up personally, and thank you to those of you who already contacted the Brooklyn, Ohio police department. However, I urge you to please not tie up their emergency services with complaints. If you would like to voice a complaint I think it would be more appropriate to do so with the mayor or city council. Their contact information is available at the Brooklyn, Ohio City Government web site.

Q: What is the best way to reach you? A: I can be reached by email at michael dot righi at field expert dot com.

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#1. To: kiki, *libertarians* (#0)

I have walked around those people at CC if there was a line. First time my kids saw me do it they told me I had to stop and show my receipt. My answer was no I purchased this stuff and they have no right unless they are accusing me of shop lifting. I don't think I would have had the guts to carry it this far though.

Costco is different because you sign a membership agreement.

Don't forget to join the Libertarian ping list.


"every time government grows it is at the expense of personal liberty" - Ron Paul

farmfriend  posted on  2007-09-03   0:47:27 ET  Reply   Trace   Private Reply  


#2. To: kiki (#0)

Me: “I’m required by law to state that my name is Michael Righi, but I do not have to provide you with my driver’s license since I am not operating a vehicle.” Officer Arroyo: “Give me your driver’s license or I will place you under arrest.” Me: “My name is Michael Righi. I am not willing to provide you with my driver’s license.” Officer Arroyo: “Turn around and up against the wall.”

After 9-11 if you cant not produce a valid ID, you will be arrested untill YOU prove who you are, or stay in jail for 90 days by then they will know who you are, I had a conversation with a lady who came visiting from another state and lost her purse with her IDs in it, and did not make a police report for that. But ii is different if you are a member of the Chosen ones or law enforcement, they carry a special card or a badge.. We are becoming a police state and this is part of the larger plan.

Max  posted on  2007-09-03   1:19:32 ET  Reply   Trace   Private Reply  


#3. To: kiki (#0)

However, I am not interested in living my life smoothly. I am interested in living my life on strong principles and standing up for my rights as a consumer, a U.S. citizen and a human being.

right on.

Artisan  posted on  2007-09-03   1:23:35 ET  Reply   Trace   Private Reply  


#4. To: kiki (#0)

Young, not restless By Rob Amen TRIBUNE-REVIEW Saturday, September 30, 2006

Michael Amor Righi started his own business when he was 8 years old, bought his first house at 19 and, now 25, is owner of a half-million dollar information technology training and computer consulting business based in his Downtown loft.

from the 2nd link in his article.

Artisan  posted on  2007-09-03   1:33:53 ET  Reply   Trace   Private Reply  


#5. To: kiki (#0)

I'll take the flames. This story has two sides.

First, let me say that I wrote about both Best Buy and CC (and Costco, for that matter) for over 15 years, so I know all three companies pretty well, and I really do not like CC. I wrote an article a long time ago predicting that Best Buy would wipe out CC, which it did. CC has a history of conning Wall St. with phony numbers and its method of business has been to steer customers to inferior but more profitable products. So I am not a lover of CC.

Still, the CE industry is incredibly low-margin but high-ticket. In other words, your inventory cost is immense, but your profits are low. And CE products are among the most desirable in the retail world.

The plain fact is, professional shoplifters know how to rip out the security devices, and will often buy a game or a small computer item, as this guy did, then drop the camcorder or digital camera into the bag.

As you approach the door, you are on private property. Stores are not public areas. It is reasonable to ask for the receipt you just got so someone can count your items. And that is the way the courts look at it. Reasonable.

If you are not willing to go by a store's rules, vote with your feet. There are plenty of web sites that can sell the same product, and there are smaller stores that can watch you from start to finish and not bother you on the way out.

This guy was spoiling for a fight. And he got one. Put yourself in the place of the store manager. His theft rate can make the difference between a yearly profit and a loss. His shrink rate is measured to a hundredth of a percentage point. His job is to stop theft.

I'm not sure about Ohio, but most states allow "hot pursuit" within the parking lot. These guys had a right to try to stop him from leaving while they called the cops. They do not have the right to arrest or physically abuse him. Which they didn't.

Libertarianism implies private morality. This guy was acting immorally, IMO. He was deliberately baiting these people, deliberately acting suspiciously, to provoke them. He's a scumbucket.

Mekons4  posted on  2007-09-03   1:36:29 ET  Reply   Trace   Private Reply  


#6. To: Mekons4 (#5)

I'll take the flames. This story has two sides.

no flames from me. you make a good point, particularly about the fact that it is private property. what about the cop and the license?

kiki  posted on  2007-09-03   1:59:19 ET  Reply   Trace   Private Reply  


#7. To: Mekons4 (#5)

As you approach the door, you are on private property.

And my purchased items are also private property.

These guys had a right to try to stop him from leaving while they called the cops.

They did not call the cops, even after he told them to. He was the one who called the cops.


"every time government grows it is at the expense of personal liberty" - Ron Paul

farmfriend  posted on  2007-09-03   2:09:11 ET  Reply   Trace   Private Reply  


#8. To: kiki (#6)

particularly about the fact that it is private property.

I disagree. My purchases are also private property.


"every time government grows it is at the expense of personal liberty" - Ron Paul

farmfriend  posted on  2007-09-03   2:09:54 ET  Reply   Trace   Private Reply  


#9. To: farmfriend (#8)

My purchases are also private property.

hmmm, that's true. I'm flip-flopping, probably means it's bedtime.

kiki  posted on  2007-09-03   2:22:31 ET  Reply   Trace   Private Reply  


#10. To: Mekons4 (#5)

I would have showed them the receipt and the contents of the bag then turned around and took them back for a refund, and never shop there again.

She spent all my money, wrecked my new car....and now she's with one of my good time buddies and they're drinkin' in some crosstown bar..."__Allman Bros

HOUNDDAWG  posted on  2007-09-03   2:54:03 ET  Reply   Trace   Private Reply  


#11. To: HOUNDDAWG (#10)

I would have showed them the receipt and the contents of the bag then turned around and took them back for a refund, and never shop there again.

lol - good Dawg.

Join the Ron Paul Revolution

Lod  posted on  2007-09-03   9:40:44 ET  Reply   Trace   Private Reply  


#12. To: farmfriend (#1)

I would definitely not allow any store detective to check my pockets or my personal bag. If I am not mistaken, stores such as Costco are checking your shopping carts and match it against your paid receipt before you leave the store, not your personal bags. I believe that this is okay.

Antiparty - find out why, think about 'how'

a vast rightwing conspirator  posted on  2007-09-03   10:10:18 ET  Reply   Trace   Private Reply  


#13. To: HOUNDDAWG (#10)

the bag then turned around and took them back for a refund, and never shop there again.

There's the solution. Good thinking.

"Satan / Cheney in "08"

tom007  posted on  2007-09-03   10:57:41 ET  Reply   Trace   Private Reply  


#14. To: a vast rightwing conspirator (#12)

If I am not mistaken, stores such as Costco are checking your shopping carts and match it against your paid receipt before you leave the store, not your personal bags. I believe that this is okay.

That's the way it is at our CC store and at Sam'sClub - just count the items at a glance.

Join the Ron Paul Revolution

Lod  posted on  2007-09-03   11:02:47 ET  Reply   Trace   Private Reply  


#15. To: Mekons4 (#5)

As you approach the door, you are on private property. Stores are not public areas. It is reasonable to ask for the receipt you just got so someone can count your items. And that is the way the courts look at it. Reasonable.

If you are not willing to go by a store's rules, vote with your feet.

There was a better way to handle this than the way the author chose. Before leaving, he should have told the punk that tried to stop him at the door to get his manager. Then he should have told the manager that if he wants to inspect the contents of the bag, it would be at the service desk to process the return of the goods inside and the refunding of his money.

"I'd like to live just long enough to be there when they cut off your head and stick it on a pike as a warning to the next ten generations that some favors come with too high a price." Vir Cotto, Babylon 5

orangedog  posted on  2007-09-03   11:13:37 ET  Reply   Trace   Private Reply  


#16. To: HOUNDDAWG (#10)

I would have showed them the receipt and the contents of the bag then turned around and took them back for a refund, and never shop there again.

Damn...I should have read your post before I made mine.

"I'd like to live just long enough to be there when they cut off your head and stick it on a pike as a warning to the next ten generations that some favors come with too high a price." Vir Cotto, Babylon 5

orangedog  posted on  2007-09-03   11:14:48 ET  Reply   Trace   Private Reply  


#17. To: Mekons4 (#5)

...This guy was spoiling for a fight...This guy was acting immorally, IMO. He was deliberately baiting these people, deliberately acting suspiciously, to provoke them. He's a scumbucket....

I agree 100%. What more, I would submit that he does this on a regular basis due to this paragraph:

"Of course Joe wasn’t able to name the law that gives him, a U.S. citizen and Circuit City employee the right to examine anything that I, a U.S. citizen and Circuit City customer am carrying out of the store. I’ve dealt with these scare tactics at other stores in the past including other Circuit Cities, Best Buys and Guitar Centers."

I'm 42 years old and I've never dealt with these type of "scare tactics." So the question is, what is this person doing in the store which invites this type of scrutiny from multiple stores on multiple occasions?

It doesn't seem unreasonable to me for a loss prevention person to stop a person they believed has stolen something. Retail theft is a reality. What are they supposed to do, just ignore it and allow it to happen? Now that doesn't mean that an innocent person shouldn't be offended. If it were to happen to me, I would show them the receipt and merchandise, give my opinion on the loss prevention persons lack of judgement and "instinct" and then never go to the store again.

F.A. Hayek Fan  posted on  2007-09-03   11:38:20 ET  Reply   Trace   Private Reply  


#18. To: HOUNDDAWG (#10)

I would have showed them the receipt and the contents of the bag then turned around and took them back for a refund, and never shop there again.

That is the PERFECT way to handle the situation.

F.A. Hayek Fan  posted on  2007-09-03   11:39:38 ET  Reply   Trace   Private Reply  


#19. To: Hayek Fan (#17)

So the question is, what is this person doing in the store which invites this type of scrutiny from multiple stores on multiple occasions?

I bought a 32" flat screen TV at BestBuy a month ago, and put the receipt in my wallet as to better help my friend wheel it out. A store employee had assisted me with the entire purchase, from selecting the item, to getting one from stock room, to wheeling cart up to check out. The guy working the door asked me for my receipt, like I somehow managed to sneak this thing past cashier while purchasing chicklets. It seemed pretty strange.

" Junk is the ideal product... the ultimate merchandise. No sales talk necessary. The client will crawl through a sewer and beg to buy." - William S Burroughs

Dakmar  posted on  2007-09-03   11:56:06 ET  Reply   Trace   Private Reply  


#20. To: orangedog, Hayek Fan, lodwick (#16)

Damn...I should have read your post before I made mine.

Actually, I appreciate you reiterating the point.

It's not my way to do something that would result in my arrest because I regard such as exercises in futility.

To those who consider it a worthwhile gesture I say, "More power to you!", but, it's not for me.

HOUNDDAWG  posted on  2007-09-03   12:02:20 ET  Reply   Trace   Private Reply  


#21. To: a vast rightwing conspirator (#12)

If I am not mistaken, stores such as Costco are checking your shopping carts and match it against your paid receipt before you leave the store, not your personal bags. I believe that this is okay.

That's all Circut City does as well, check your purchases against a receipt. Costco you sign a membership agreement that allows them to do this. No so with CC. Once I purchase that stuff it's mine and CC has no right to check it. I allow it if I have time and there is no line. I have walked around them if there is a line though.


"every time government grows it is at the expense of personal liberty" - Ron Paul

farmfriend  posted on  2007-09-03   12:04:06 ET  Reply   Trace   Private Reply  


#22. To: Dakmar (#19)

I bought a 32" flat screen TV at BestBuy a month ago, and put the receipt in my wallet as to better help my friend wheel it out. A store employee had assisted me with the entire purchase, from selecting the item, to getting one from stock room, to wheeling cart up to check out. The guy working the door asked me for my receipt, like I somehow managed to sneak this thing past cashier while purchasing chicklets. It seemed pretty strange.

That's wild. I can honestly say that I've never encountered anything like this before. I would have been, at the very least, annoyed. I like Hounddawg and orangedog's solution. Take it back, get a refund, and make damn sure the manager knows WHY. If enough people did this, then the store would have choice but to figure out a better way of scrutinizing customers.

F.A. Hayek Fan  posted on  2007-09-03   12:13:56 ET  Reply   Trace   Private Reply  


#23. To: farmfriend (#21)

I allow it if I have time and there is no line. I have walked around them if there is a line though.

I've seen those lines before, but to be honest, the thought of standing in them so that the flunkie working the door could check my bag never even entered my mind. I've just walked on by and out the door. At the risk of sounding like a dumbass, are you supposed to wait in line and let them check your stuff? I don't ever remember seeing a sign saying such. Oh well. I've never done it yet and don't intend to. If they want to stop me, fine, but I'm sure as hell not going to stand in line for the "priveledge" of being inspected by some flunkie.

F.A. Hayek Fan  posted on  2007-09-03   12:19:41 ET  Reply   Trace   Private Reply  


#24. To: Hayek Fan (#23)

If they want to stop me, fine, but I'm sure as hell not going to stand in line for the "priveledge" of being inspected by some flunkie.

Exactly.


"every time government grows it is at the expense of personal liberty" - Ron Paul

farmfriend  posted on  2007-09-03   12:42:08 ET  Reply   Trace   Private Reply  


#25. To: farmfriend, all (#24)

ok, for the sake of argument, imagine yourself as a circuit city manager. your bonus or your pay or your job security is tied into loss prevention, yet you personally find these searches offensive. what do you do?

my first thought is to have the check-out very close to the exit. the majority of customers will pay and leave immediately anyway, so there'd be no chance they could slip something into the bag.

years ago I had a friend who worked at price club, which I believe is now costco. her job was to watch the people who checked the carts as customers left, to make sure they weren't letting customers slide. that seemed awfully paranoid. undoubtedly someone was watching her as well. layers and layers of security staff probably drive prices up as much as theft does.

kiki  posted on  2007-09-03   13:16:01 ET  Reply   Trace   Private Reply  


#26. To: kiki (#25)

I used to work for a large non-profit that owned a small subsidiary (where I worked) that had like 30 people tops and billed 15 million a year. For software and support, minimal overhead. Home office hated us for existing, eventually layed off our office and ran business into the ground.

" Junk is the ideal product... the ultimate merchandise. No sales talk necessary. The client will crawl through a sewer and beg to buy." - William S Burroughs

Dakmar  posted on  2007-09-03   15:03:41 ET  Reply   Trace   Private Reply  


#27. To: Hayek Fan, HOUNDDAWG, orangedog (#22)

Take it back, get a refund, and make damn sure the manager knows WHY.

I've done that, but asking to see a receipt was not the provocation. I probably should have been arrested the few times I actually was provoked.

" Junk is the ideal product... the ultimate merchandise. No sales talk necessary. The client will crawl through a sewer and beg to buy." - William S Burroughs

Dakmar  posted on  2007-09-03   15:14:24 ET  Reply   Trace   Private Reply  


#28. To: Mekons4 (#5)

Gotta toss my vote with you on this one, having mulled it over a bit.

I can appreciate the author's level of conviction and willingness to confront the unreasonable searches conducted by our police state. It also appears he was falsely arrested, and will likely make the offending cops nervous as his case proceeds. But the problem is not company personnel searching bags as you exit a store. Inspecting bags at the door could be considered an extention of the cashiers inspecting of the items as they were placed in the bag, which was obviously not objected to.

The problem is the government, and he should reserve his energies for situations that involve the government.

Pinguinite.com EcuadorTreasures.ec

Pinguinite  posted on  2007-09-03   23:40:03 ET  Reply   Trace   Private Reply  


#29. To: kiki (#25)

her job was to watch the people who checked the carts as customers left, to make sure they weren't letting customers slide. that seemed awfully paranoid. undoubtedly someone was watching her as well. layers and layers of security staff probably drive prices up as much as theft does.

Actually, employee theft is as much a problem, dollar-wise, as shoplifting. The reason you see this at Costco, Best Buy, and CC is that they all sell relatively small items that cost a lot. It seems to me they could handle it better, but obviously they haven't come up with anything. Shrink can just wipe out these big box guys; they rely on the self-service model to keep their costs down.

You may have noticed that Best Buy has put in more manned areas, like cell phones and so on, in part to stop the shoplifting.

Among many other things, I used to write about loss prevention. The people at Best Buy showed me a bunch of job applications with the names blacked out. It was amazing. Something like 10 percent of people freely admitted they have stolen from former employers. So how many were smart enough to check off "no?"

If someone walks out the back door with a laptop or 10 or 12 video games, that can wipe out the profit from half a day of sales. If you REALLY want to get nervous, look carefully at the next Wal-Mart you see. You're on camera from the moment you enter the store, and they have sophisticated software that can stitch together your entire trip in a few seconds if they see you doing something suspicious. Plus, every cashier has two cameras going at all times, one watching the cashier, one watching the merchandise and customer. This is tied in to the electronic cash register, so they can tell if the cashier lets something go by without ringing it up.

I think this is more intrusive than just checking your bag on the way out. But few people even notice it.

Mekons4  posted on  2007-09-04   14:35:08 ET  Reply   Trace   Private Reply  


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