The call center is going to collapse: 911 operator says many are at their breaking point

Source: https://www.kxan.com/news/local/austin/the-call-center-is-going-to-collapse911-operator-says-many-are-at-their-breaking-point/?utm_source=substack
Published: Oct 19, 2022
Author: Mike Rivero
Post Date: 2022-10-19 15:59:30 by Horse
Views: 87

Long waits continue for 911 callers as cries for help are now becoming more urgent.

KXAN has received multiple emails from people who have called 911 but had to wait for a response. Some callers told KXAN they had to wait five minutes or longer for an answer.

Josh Mitford saw a bad accident on Interstate 35 and dialed 911 for help, but he too had to wait.

“It took almost five-and-a-half minutes to get an operator on the phone from the time I dialed,” said Mitford. “You don’t expect that when you call 911. You expect someone to immediately pick up.”

“Every day, it is happening every day,” said a 911 call taker who wished to remain anonymous.


Poster Comment:

Imagine what will happen when we get to Nationwide Food Riots.

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